Servicing the Shimano Alfine 11 gear hub

Introduction

This is a quick tutorial on how to pry the Alfine 11 gear hub (SG-S700, the original) open to replace its three bearing ball races once they wear out, which is normally the only parts that may need servicing.

The only reason why you'd want to open an Alfine is to replace its ball bearings because their metal cages can/will break . And in case the whole assembly is broken, considering the parts (+ labor) cost, you're probably better off financially buying a new core , or possibly a whole new Alfine hub.

Infos

"In fact, most IGH axles are being rotated toward the back in the high torque low gears. When you stand on the pedals it creates even more force. This is why it is important to have non-turn washers that precisely engage the drop-out and torque the axle nuts to 32-35 foot-pounds. Be sure to grease the threads to ensure proper torque." ( Source )

"the torque to the frame is lower if the hub mostly gears up rather than down. On the other hand, greatest efficiency of a hub gear is usally at the unity ratio, with the gears idling -- and this is best as the most often used, level-ground gear, which is much closer to the top of the useful gear range than to the bottom. Lower gears will then impose a large torque on the frame." ( Source )

https://www.kstoerz.com/freespoke/hub/190

https://newwheel.net/questions/pages/viewpage.action?pageId=57671795

Spoke computation:

Sources

To read

https://hubstripping.wordpress.com/2010/02/03/11-speed-alfine-hub-from-shimano/

https://hokkaidowilds.org/shimano-alfine-8-speed-internal-gear-hub-oil-bath

DONE http://lockies.blogspot.com/2009/09/shimano-alfine-hub-gear-rebuild.html

DONE https://bikeshed.johnhoogstrate.nl/bicycle/drivetrain/shimano_alfine_inter_11/

DONE Alfine 11 Strip Down by Matt Signorini

DONE https://singletrackworld.com/forum/topic/alfine-11-bearing-maintenance/

Tools

Gear oil is needed to lubricate the seals, either Shimano's or compatible oil.

Flat screwdriver.

The following tools from Shimano are required, and can be found for about 60 euros total when shopping around:

The first three tools are used on the drive-side of the hub, while the last one is used on both sides. Note that the Dust Cap is left-threaded, so must be loosened by turning clockwise.

Parts suppliers

https://www.sjscycles.co.uk/search/?term=SG-S700

https://www.bike-components.de/de/s/?keywords=SG-S700

Parts

Here are the three ball bearings included in the Alfine 11:

Procedure

Dissassembly

  1. Have the Alfine 11 Speed SG-S700 Overhaul Instructions handy
  2. Empty the hub oil
  3. Remove the cassette joint
  4. Remove the cog/sprocket, and the disk rotor if applicable using a CenterLock-compatible removal tool
  5. Clamp the left-hand side (LHS) axle in a vise
  6. Use the TL-AF10 "Right Hand Dust Cap Installation Tool" to remove the dust cap. Important: Turn clockwise!
  7. Install the cassette joint unit
  8. Clamp the right-hand side (RHS) axle in the vise
  9. Use a 15mm and 17mm cone spanners to remove the lock nut and the cone
  10. Pull the hub shell off of the internal assembly
  11. Use an awl or screwdriver to remove the snap ring that holds the planetary gear carrier. Important: Place a rag on top of it to keep from flying accross the room or poke eyes out
  12. Use the arm on the cassette joint to shift the hub to the first gear, and hold it there.

    The reason for this, is that gear 1 is where all of the shifting pawls lay down out of the way, and the groove that lines up with many tabbed washers is continuous from end to end
  13. Lift the entier planetary gear carrier off of the axle. Important: The pieces are not attached
  14. Remove the bearing retainer (part 13)
  15. Flip the axle over, and clamp the LHS in the vise
  16. Remove the cassette joint unit
  17. Use a 17mm cone wrench to remove the RHS lock nut
  18. Remove the joint unit stop washer, followed by the lock washer and its seal (part 23), and the driver plate. Important: Do not damage the rubber seal
  19. Open the jaws of the vise, and just rest the driver without clamping it
  20. Hold the axle steady, insert the TL-S701 Cone Removal Tool, and gently (? didn't manage to remove it) tap on it with a hammer until the cone is free from the axle (No! Better use a hub/gear puller , per video (in French) at 5mn
  21. With the driver now simply resting on top of the clutch return spring, clamp the axle in the vise, and remove the TL-S701
  22. Remove the cone and the driver unit
  23. Use a screwdriver to gently remove the RHS seal ring (part 19) and the bearing retainer (part 18). Important: Do not damage the seal if you intend to reuse it

Assembly

  1. Install a new bearing retainer in the driver unit. Important: Make sure the cage is facing out
  2. Lubricate the seal (part 19) with a bit of Shimano's oil or equivalent
  3. Place the seal into the TL-S704 Seal Set Tool, and press the seal into the driver unit; This might be done by hand, without the tool
  4. Clamp the LHS axle into the vise, and make sure the clutch return spring is sitting in its groove on the clutch and is correctly aligned inside the driver unit
  5. Push the driver unit down onto the clutch, and turn it until the two large grooves align and the driver unit settles all the way down
  6. Press the cone on by hand to hold the driver unit steady
  7. Use the TL-S702 Cone Installation Tool to tap the cone gently onto the axle until it stops
  8. Install the drive plate onto the tabs that stick out past the cone with the red dots facing up, and making sure that the wide tabs are in the upper right and lower left positions
  9. Gently install the lock washer seal (part 23) into the lock washer (22), lay the joint nut stop washer (24) on top, and hold the three parts together
  10. Slide them onto the axle (??? position ???)
  11. Use a 17mm cone wrench to tighten the lock nut (25) to 25-30 Nm
  12. Install the cassette joint unit
  13. Turn the axle assembly over, and clamp the RHS in the vise
  14. Install the large bearing retainer (part 13). Important: Make sure the right side is facing up
  15. Install carrier unit 1. Make sure the teeth of the planetary gears are engaged with the teeth of the sun gear. Rotate the carrier unit counter-clockwise slightly to get the roller clutch to engage with the inside of the ring gear
  16. Turn the cassette joint arm to shift to gear 1, and hold it there
  17. Install sun gear 2
  18. Still in gear 1, install carrier unit 2, making sure the teeth of the planetart gears mesh with the sun gear
  19. Still in gear 1, install sun gear unit 3 guide ring (part 9) with the marking facing up. The tab on the ring must be aligned with the groove on the axle
  20. Release the cassette joint arm
  21. Install carrier unit 3. You may need to rotate the ring gear counter-clockwise so it settles all the way on to the roller clutch of carrier unit 2
  22. Carrier unit 3 has two slide springs (snap rings) at the top, one for the carrier 3 and the other for the sun gear 4. Each has a tab that needs to be aligned in a specific way so the carrier hold plate (part 4) can be installed. They can be moved easily with your fingers or a screwdriver
  23. Align one of the slide spring tab with the groove in the axle; Align the other slide spring directly opposite the first one; Positions don't matter
  24. Install the carrier hold plate, making sure the tab is in the groove on the axle, and that the two slide spring tabs line up with the two holes
  25. Install the E clip (Stop Ring, part 3?) into the groove on the axle, line it up and then pull it onto the axle with pliers. If the groove isn't visible, make sure each piece is completely settled down onto the piece below it
  26. On the LHS, use a screwdriver to replace the bearing and seal; Be gentle with the seal if you intend to reuse it. Lubricate the seal with a bit of Shimano's oil, place it into the TL-S704 Seal Set Tool, and press it into the hub shell
  27. Install the hub shell onto the internal assembly. It might need to be rotated counter-clockwise to get it to settle
  28. Install the LHS cone (part 34), and tighten it with a 15mm cone wrench until it the hub spins freely with no play
  29. Hold the cone in place, and use a 17mm cone wrench to tighten the lock nut (part 25) against the cone
  30. Flip the hub over, and clamp the LHS axle into the vise
  31. Remove the cassette joint unit
  32. Use the TL-AF10 Right Hand Dust Cap Installation Tool to install the dust cap. Remember that it's reverse threaded, so must be tightened counter-clockwise. Be gentle, to avoid crushing the rubbe seal
  33. Fill the hub with 25ml of oil
  34. Install the cog, and rotor if need be
  35. Install the cassette joint.

What have I learned

Hit hard with the TSl-S701 to remove the right-hand cone, and hit harder with the TL-S702 when putting it back for the two tabs to show through and let the driver plate sit and rotate like it should; Otherwise, the cassette joint won't rest deep enough onto the assembly, preventing the cassette joint from operating correctly, or at all. You can check it works OK by just holding the partially disassembled unit, and rotating the cassette joint by hand: If it doesn't, the driver plate is sitting too high (outward) on the axle. But the real test is pulling the cable with the shifter, and checking that all eleven speeds are available.

The spring goes one way (wider part at the bottom)

As usual, make sure you the bearing ball cages are installed the right way (cage showing out)

A plier is helpful to reinstall the E clip, but a small flat screwdriver does the job too

Doesn't look like the TL-S704 "Seal Set Tool" is necessary: Removing of the seal can be done with a flat screwdrive gently, and putting it back/a new one can be done by hand + mallet.

When adjusting the two yellow marks for indexing, shift down from gear 11 instead of up from gear 1: "The Alfine-11 gear alignment is checked in gear 6, but getting there from gear 1 may leave slack in the shift cable. Start in gear 11 and count back to gear 6 so the cable tension is increasing. I've found that this is the way to predictably get the marks to line up on my hub" ( Source )

The TL-S700B (the TL-S700 only works with Alfine 11) is useful to tighten the anchor bolt at the right distance.

Tips

"Above [part 23] is the right side axle seal that sits outside the cone. As you can see it is a very complicated seal and it often leaks. It can be removed, degreased (and the seat it sits in), then coated with 100% silicone. This will fix the axle oil leak, but oil may still seep out the larger main seal. The main seal [part 26?] should be replaced every oil change to prevent leaks. Also, never lay an internally geared hub on it's side for long periods of time. If you need to transport a bike horizontally, lay it on the drive side and put a rag under it!" Source

"With the dustcap off you can now see the large main hub bearing race which is a frequent source of trouble in Shimano hubs through contamination with water and muck. It’s a strikingly poor design to use such a flimsy plastic dustcap to seal an oil bath hub." Source

"Au-delà de ça le alfine11 est sujet à faiblesses de par sa conception : épaulement du pignon hélicoïdal sur certains rapports, quantité de vitesse à commander par rapport à la capacité de rotation de la platine de réception de câble (indexation de rotation de la fourchette qui devient extrêmement précise en interne vu que l'axe est de "petit" diamètre) . De fait les témoins de réglages extérieurs ne correspondent que rarement parfaitement à ce qu'il se passe en interne côté équipage mobile, pouvant occasionner une usure très prématurée dans certains cas . En fait le réglage exact en tenant compte de cet aspect est très pointu et n'est pas documenté par Shimano, il se fait autrement qu'avec les repères d'alignement...

La version avec commande électronique est amha à fuir, les retours font état de la fragilité des connecteurs (alors que la boîte est censé durer plusieurs dizaines de milliers de kilomètres, bon, voila). Je ne sais pas comment il fonctionne précisément mais si on ne peut pas compenser le réglage (Voir pourquoi dans le paragraphe précédent) ça n'augurera rien de vraiment bon .

Les forums anglophones regorgent de ressources à ce sujet pour qui se donne la peine de chercher ;-)

À mon avis sa durée de vie n'a rien à voir avec un "bête" 7 vitesse (Bien + simple de conception forcément). J'ai démonté celui de mon biporteur il y a deux semaines car il faisait du bruit), il doit avoir entre 10 et 20.000 (Je n'ai pas l'historique d'avant que je le récupère mais il avait déjà pas mal roulé) . Hormis le centimètre de flotte qu'il y avait à l'intérieur tout semblait en excellent état après démontage puis nettoyage intégral dont passage à l'eau chaude (Toutes pièces rendues propre pour inspection) . Je n'ai pas démonté intégralement le sélecteur parce que le ressort est compliqué à remettre et qu'un passage à l'eau chaude a suffit pour tout bien nettoyer, mais j'ai tombé toute la pignonerie . ensuite graissage des 3 roulements et huile aux bon endroits

Le 11 sera moins fiable qu'un Rohloff, par conception comme je l'ai expliqué + haut . Brucey en parle aussi dans d'autres topics ... Au delà d'un certain nombre de vitesses il faut "déporter" l'indexation côté moyeu (Rohloff) . Parce que avec une commande rotative qui fait tourner une fourchette sur l'axe (Shimano) indexée côté manette, il faut augmenter la précision d'usinage côté moyeu vu qu'on met + de vitesses, avec les risques que ça implique (et provoque) . Sans compter que les mouvements du cadre tirent sur les câbles quand il se déforme (pas énorme mais il se déforme, c'est inévitable) et donc en charge le réglage de la boite bouge/change (alors que le réglage aux témoins ne reflète souvent déjà pas exactement ce qu'il se passe en interne :-/ ) ." ( Source )

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